Support
We are here to help
Email support@handlerlabs.appand we will get back to you. In the app, Settings has Suggest a Feature andReport a Bug under Help, which write to the same address with the subject already filled in. Common questions are below.
How do I suggest a feature or report a bug?
Open the app, go to Settings, and use Suggest a Feature or Report a Bug under Help. Both open an email to us with the subject filled in. A bug report also carries your app and iOS version so we can reproduce it; nothing else is attached.
How do I restore a purchase?
Open the app, go to Settings, and tap Unlock, then Restore. Restores use your Apple account, so make sure you are signed in to the same one you bought with.
How do I cancel a subscription?
Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Sashing.
My stash did not sync to my other device.
Sync uses your own iCloud. Make sure both devices are signed in to the same Apple account and that iCloud Drive is on. Sync can take a few minutes.
Can I move my data to a new phone?
Yes. With iCloud on it moves automatically. You can also export a full backup file in Settings and import it on the new device.